Privacy Policy

Last updated: February 2026

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a consultation, or communicate with us. This includes information submitted through our LeadMax website forms and AI chat assistant.

AI Chat Assistant Data

Our website uses an AI-powered virtual assistant to help answer questions and capture lead information. When you interact with the chat assistant, we collect your messages and any contact information you provide. Chat transcripts may be stored and reviewed to improve the quality of our service. The AI assistant does not provide medical, legal, or financial advice — it routes those inquiries to licensed professionals.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our LeadMax services, communicate with you, respond to your inquiries, and route leads to the appropriate service providers. Lead data captured through forms and AI chat is routed via email and/or SMS to the business you are contacting.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy or with your consent. Lead information is shared with the service business you are contacting through the LeadMax system.

SMS Communications

If you opt in to receive SMS notifications, standard message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message. SMS communications comply with TCPA regulations and applicable time-of-day restrictions.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@triageloop.com.